Spotlight on Hospitality: Local academic institutions train a new generation of hospitality professionals
Abigail Castillo was studying sustainable hospitality management at California State University, Monterey Bay (CSUMB) when she volunteered at a wine festival on the Colton Hall lawn. The experience introduced an enticing career path. "I got a quick introduction and then I spent the whole day pouring wine and talking to people. I just fell in […]
MCHA recognizes one local student annually with a scholarship opportunity to study Hospitality and Tourism. Susanna Hoffman is from Marina, California and is a College Senior studying Recreation, Parks, & Tourism Administration at Cal Poly San Luis Obispo. Her concentration is Event Planning and Experience Management. For the last year, she has been working four […]
Courses Geared towards Hospitality and Career Advancement at MPC Fall 2022 Customer Service & Sales HOSP 64: Customer Service (online this fall, (8/22 - 10/15) This highly practical class provides insight into the customer service environment and essential workplace skills, including problem-solving, dealing with difficult customers, and managing customer service. Communications basics of listening, non-verbal communication, and technology communications […]
The November 2022 ballot measure would provide supplemental funding for the county’s child care system through a $49 per year parcel tax. "The Safe, Affordable, Quality Child Care Act is a much needed and long overdue initiative to begin the process of addressing the severe need for child care in Monterey County. The hospitality industry faces […]
Interested in learning more about Customer Service and Professionalism? The MCWDB is hosting two webinar workshops on "Customer Service" and "Professionalism in the Workplace" — MCHA members are welcome to attend at no cost.
The MCHA takes an active role in securing funding for the Monterey County Convention and Visitors Bureau.
A note from the Monterey Peninsula Water Management District regarding Stage 2 Conservation for hospitality industry-related businesses: On June 1, 2022, the Monterey Peninsula Water Management District directed California American Water to enact Stage 2 Water Conservation in response to an Order from the California Water Resources Control Board (Water Board) and Governor Newsom. Stage […]
Interested in scheduling a private in person group or Zoom RBS class for your team? Contact Central Coast RBS and mention that you are a MCHA member to receive a discounted rate. Darin Biamonte, Ownercentralcoastrbs@gmail.com805-694-8507www.centralcoastrbs.com
In accordance with Assembly Bill 122, all servers of alcohol and managers of servers are required to obtain Responsible Beverage Service Training (RBS) and a valid RBS certification as of July 1, 2022. Userve offers a state-approved RBS Training Program that provides a fast, accessible way to complete your training at your own pace, and 100% […]
Monterey County hospitality businesses are grateful to be welcoming back guests. For employees at local restaurants, hotels, wineries and attractions, recent months have been a time to safely reconnect with valued customers, colleagues and visitors. More than 27,000 people worked in Monterey County’s $3.24 billion tourism industry before the pandemic paused travel. Now, as businesses […]
In late 2010, the Monterey County Hospitality Association (MCHA) formed a Water Task Force to address the issue of current and future water rates charged to commercial business owners and to address the State Water Resources Control Board Cease and Desist Order against California American Water Co. (Cal Am) ordering drastic reductions in pumping from […]
As the Monterey Plaza Hotel & Spa’s lead engineer, Sam Arevalo tackles plumbing, painting, drywall installation, electrical work, HVAC maintenance and more. He's the team's second-in-command, making decisions in the chief engineer’s absence, and he's earned industry awards for his work. Arevalo landed at the 290-room resort by way of Rancho Cielo, the Salinas facility […]
Prepare yourself to enter the workforce, or advance in the hospitality industry, with a Sustainable Food and Beverage Management Associate Degree! This degree program prepares students to work in the food and beverage industry. Students master the management skills necessary to work in both large and small operations, including restaurants, hotels, resorts, hospitals, schools, retirement […]