MCHA logo - links to homepage
News
Viewing Category: Training & Development
View All News
Abigail Castillo pouring brut for a wedding ceremony at Folktale's Rose Vineyard

Spotlight on Hospitality: Local academic institutions train a new generation of hospitality professionals

Abigail Castillo was studying sustainable hospitality management at California State University, Monterey Bay (CSUMB) when she volunteered at a wine festival on the Colton Hall lawn. The experience introduced an enticing career path.  "I got a quick introduction and then I spent the whole day pouring wine and talking to people. I just fell in […]

MCHA logo - links to homepage

Scholarship Spotlight: Susanna Hoffman

MCHA recognizes one local student annually with a scholarship opportunity to study Hospitality and Tourism.  Susanna Hoffman is from Marina, California and is a College Senior studying Recreation, Parks, & Tourism Administration at Cal Poly San Luis Obispo. Her concentration is Event Planning and Experience Management. For the last year, she has been working four […]

MPC Logo

MPC Fall Courses

Courses Geared towards Hospitality and Career Advancement at MPC Fall 2022 Customer Service & Sales HOSP 64: Customer Service (online this fall, (8/22 - 10/15)  This highly practical class provides insight into the customer service environment and essential workplace skills, including problem-solving, dealing with difficult customers, and managing customer service. Communications basics of listening, non-verbal communication, and technology communications […]

Workforce Development Board Logo

MCWDB Customer Service and Professionalism in the Workplace Webinars

Interested in learning more about Customer Service and Professionalism? The MCWDB is hosting two webinar workshops on "Customer Service" and "Professionalism in the Workplace" — MCHA members are welcome to attend at no cost.

Central Coast RBS logo

RBS Private Group Classes

Interested in scheduling a private in person group or Zoom RBS class for your team? Contact Central Coast RBS and mention that you are a MCHA member to receive a discounted rate. Darin Biamonte, Ownercentralcoastrbs@gmail.com805-694-8507www.centralcoastrbs.com

CSUMB logo

CSUMB Sustainable Hospitality Management Program

Userve logo

MCHA Member Benefit - 25% off Responsible Beverage Service Training

In accordance with Assembly Bill 122, all servers of alcohol and managers of servers are required to obtain Responsible Beverage Service Training (RBS) and a valid RBS certification as of July 1, 2022. Userve offers a state-approved RBS Training Program that provides a fast, accessible way to complete your training at your own pace, and 100% […]

Hospitality Generates Career Options, Educational Opportunities and Economic Success

Monterey County hospitality businesses are grateful to be welcoming back guests. For employees at local restaurants, hotels, wineries and attractions, recent months have been a time to safely reconnect with valued customers, colleagues and visitors. More than 27,000 people worked in Monterey County’s $3.24 billion tourism industry before the pandemic paused travel. Now, as businesses […]

Rancho Cielo prepares students for work and life success

As the Monterey Plaza Hotel & Spa’s lead engineer, Sam Arevalo tackles plumbing, painting, drywall installation, electrical work, HVAC maintenance and more. He's the team's second-in-command, making decisions in the chief engineer’s absence, and he's earned industry awards for his work. Arevalo landed at the 290-room resort by way of Rancho Cielo, the Salinas facility […]

Monterey Peninsula College logo

Sustainable Food and Beverage Management Associate Degree

Prepare yourself to enter the workforce, or advance in the hospitality industry, with a Sustainable Food and Beverage Management Associate Degree!  This degree program prepares students to work in the food and beverage industry. Students master the management skills necessary to work in both large and small operations, including restaurants, hotels, resorts, hospitals, schools, retirement […]

Monterey Peninsula College logo

MPC Hospitality Program - Pastry Class 2022

MPC Hospitality Program - Pastry Class 2022 Options for Enrollment Enroll for college credit or non-credit, professional development only**Contact Outreach@mpc.edu for non-credit, cost saving options Enroll in Fall or Spring: MPC Enrollment Information Scholarships available: The MPC Financial Aid Office and the Monterey County Workforce Development Board -Job Seeker Services have financial assistance available for […]

Monterey Peninsula College logo

MPC Wine Professional Levels I & II Certificates

Options for Enrollment Enroll for college credit or non-credit, professional development only**Contact Outreach@mpc.edu for non-credit, cost saving options Enroll in Fall or Spring: MPC Enrollment Information Scholarships available: The MPC Financial Aid Office and the Monterey County Workforce Development Board -Job Seeker Services have financial assistance available for those who qualify. The Wine Professional Level […]

Now is the Moment in Monterey

Stay up to date on local happenings for the ultimate guest experience

Graphic showing compliance processes

Compliance Resources & Links

Following is an ongoing list for Human Resource reference, recommended by MCHA membership and updated by our Training & Development Committee. Please email info@mcha.net with additional resources or areas of interest. Sexual HarassmentCalifornia Department of Fair Employment California law requires all employers of 5 or more employees to provide training to its supervisory and non-supervisory […]

Women at a women's leadership conference

MCHA training programs position hospitality professionals for success

Andrea Ferrara joined the Embassy Suites by Hilton Monterey Bay Seaside in 2009. She viewed her new front desk job as a temporary post-college stop, but six months later, the hotel offered her a group rooms coordinator position. Ferrara enjoyed the work, and more promotions followed. Within five years, she became the property’s director of sales and events.

MCHA logo - links to homepage

Scholarship Spotlight: Cameron Kincaid

MCHA recognizes one local student annually with a scholarship opportunity to study Hospitality and Tourism.  "I am entering my senior year at San Jose State University studying Hospitality, Tourism, & Event Management. My grandfather was a successful hotel general manager for over 50 years. He instilled in me that to be successful in hospitality I “must have […]

Partners

MCHA is proud to partner with the following organizations and sponsors.
Become a partner/sponsor today
© 2022 Monterey County Hospitality Association. All Rights Reserved.
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram