Accelerated Sales Training, Phase One & Two

In partnership with Steinhart & Associates, a Hotel Sales and Marketing Consulting firm.

Join us for an Accelerated Sales Training at the InterContinental The Clement Monterey, featuring Steve Steinhart.

Phase One
Wednesday, February 5, 2025
9 a.m. to 4 p.m.

Phase One is geared towards team members new to the industry or for those looking for a refresher course.

PURPOSE: To accelerate the training of hospitality sales personnel as it relates to the refinement of existing, and introduction of new selling skills that will establish action steps in order to achieve specific goals.

• Three pitfalls of hospitality sales
• Analysis of Sales Skills
• Identifying / gaining market share
• Making effective presentations
• Removing resistance
• Accelerating the Rapport Building Process with Customers
• Identifying Your Time Robbers
• Analysis of People Skills
• Implementation

Phase Two
Thursday, February 6, 2025
9 a.m. to 4 p.m.

Phase Two will is designed for more experienced salespeople, or those that have already attended Phase One. Please note, Phase One is not a pre-requisite to attend Phase Two.

PURPOSE: To further accelerate the training of experienced hospitality sales personnel as it relates to the refinement of existing, and introduction of new selling skills that will establish action steps in order to increase productivity.

• Advanced Negotiating
• Advanced Closing
• Establishing Goals, Objectives and Action Steps
• Listening Case Studies
• Team Case Studies
• Identifying your strengths and weaknesses

About the Presenter:

Steven J. Steinhart, C.H.S.E, CHME.,is recognized as one of the world’sleading hospitality sales consultantswith42,000 salespeople havingcompleted Steinhart & Associates' Accelerated Hospitality Sales Training Programs.Having spent twelve yearswith Hyatt Hotels Corporation, he directed the sales and marketing efforts at airport locations, suburb properties and major city center convention destinations. Steinhart was also responsible for monitoring the sales and marketing efforts at resort destinations and pre-opening properties prior to establishing Steinhart & Associates.In 2021 Steve was recognized as one of the Globe’s Top 15 Hospitality Sales Trainers by the International Hospitality Institute.

In 2024 Steve was named a Top Speaker by Smart Meetings Magazine.A recipient of the California Society of Association Executives' Associate of the Year Award, Steinhart has served on the Board of Directors of California Society of Association Executivesandthe Executive Board of the Western Conference of Association Executives.Steinhart has spoken on the topic of hospitality sales and marketing at the American Society of Association Executives, the International Association of Convention and Visitors Bureaus, Society of Government Meeting Planners and Meeting Planners International

Learn more about Steve.

MCHA Member Cost: $30 per day or $45 both days*

Non-member Cost: $285 per day or $345 both days*

*Please note that lunch is not included for attendees.

Are you not a MCHA member and interested in joining? Contact Executive Director Kristin Horton at kristin@mcha.net

Thank you to our host partner: