MCHA Education Webinar Series

RESTAURANT STATE PROTOCOLS, EMPLOYEE TRAINING & CUSTOMER SERVICE:
(for owners, managers and supervisors)

Restaurants have been given approval to open. Are your employees trained to deliver the Hospitality Protocols required by the state and county? We have prepared a concise training program for managers so they can train their staff to effectively deliver safe service to their Guests and also protect themselves and associates.  Training materials will be provided as well as a certification opportunity.

You are invited to a Zoom webinar.
When: June 5, 2020 02:00 PM

Register in advance for this webinar:
https://zoom.us/webinar/register/WN_wByKwcqMQBeRzkXGfAOt2g

After registering, you will receive a confirmation email containing information about joining the webinar

Webinar Speakers:

• John Avella (Executive Director of Sustainable Hospitality Program @CSUMB)
• Jim Covel (Director Guest Experience Training and Interpretation @Monterey Bay Aquarium)
• Angel Gonzalez (Assistant Professor, Sustainable Hospitality @CSUMB)