MCHA Education Webinar Series

When: June 5, 2020 02:00 PM

RESTAURANT STATE PROTOCOLS, EMPLOYEE TRAINING & CUSTOMER SERVICE:

click to watch Webinar video
(for owners, managers and supervisors)

If you participated in this webinar, click here for the Certificate of Participation

Webinar Documents (pdf):

• Train the Trainer
• Restaurant / F&B State Protocols for Re-Opening
• Handout Restaurants COVID-19 Re-Opening MCHA
• Guest Services COVID-19 Training

Webinar Speakers:

• John Avella (Executive Director of Sustainable Hospitality Program @CSUMB)
• Jim Covel (Director Guest Experience Training and Interpretation @Monterey Bay Aquarium)
• Angel Gonzalez (Assistant Professor, Sustainable Hospitality @CSUMB)
• Molly Jansen | Hospitality Department Head & Instructor @MPC