Registration for this seminar is free and open to any guest contact employee. You do not need be a member of MCHA to attend.
January 17th at, Registration is Closed. Please call if interested 626-8636
Registration is at 8:00 am and the seminar runs from 8:30 – Noon.
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The program, MY Monterey, offers interpersonal training as well as education on the region’s history and attractions to equip employees with tools to provide a consistent visitor experience throughout their stay in Monterey County.
Taking care of our county’s visitors and ensuring that their experiences are memorable will increase the number of return visitors which translates into a stronger hospitality industry. The MY Monterey program will aid in this effort by educating our guest contact employees on:
1. History and culture of Monterey County
2. Importance of listening to our customers
3. Helping to educate visitors on what Monterey County has to offer and creating an emotional connection to the destination so that they return for generations to come.