A free training program designed to help your business better connect with your customers.
- How to improve guest loyalty that will translate into repeat business.
- How to make meaningful connections through verbal and non-verbal communication techniques.
- Who makes up our out of town visitors and how you can enhance their Monterey experience.
- Learn the incredible history of Monterey and Monterey County.
Become more aware of all the events happening in Monterey County. Every employee is a representative of our destination. MY Monterey will teach your employees how to create a 5 star experience in your business and in our destination. Together we can make Monterey the place where both locals and visitors enjoy the best in customer service and where we create loyal customers who will stay extra nights and return again and again.
Date: March 29th, 2018
Registration: 3:30pm | Program:4:00 – 6:30pm
Location: Monterey Conference Center (Steinbeck rm)
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