MCHA Education Webinar Series
When: Friday June 12, 2020 10:30 am – 11:30am
Topic: LODGING STATE PROTOCOLS, EMPLOYEE TRAINING & CUSTOMER SERVICE
click to view webinar video
(for owners, managers and supervisors)
June 12, 2020 02:00 PM
If you participated in this webinar, click here for the Certificate of Participation
Webinar Documents (pdf):
Webinar Speakers:
- Molly Jansen: Hospitality Department Head & Instructor at Monterey Peninsula College
- Jim Covel: Director Guest Experience Training and Interpretation at Monterey Bay Aquarium
- Ed Smith: On Base Leadership
- Dr. John Avella: Executive Director of Sustainable Hospitality Program at CSUMB
Education Webinar “HOTELS/MOTELS/LODGING STATE PROTOCOLS”
June 12, 2020
10:30 am
Virtual Webinar