Welcome to the MCHA Educational COVID-19 page.  Below are links to  webinar videos and information provided during the sessions.   

To visit our COVID-19 resource links page click here

News of the COVID-19 virus evolves quickly and we will do our best update and stay as current as possible.  Check back often!

Interested in becoming a member of MCHA?  Click here for more information and or contact Bonnie Adams at (831) 626-8636


Wednesday, April 14th, 2021 “Dignity and Respect: Pillars of Guest Problem Solving” Webinar

Click to Watch Seminar video


Tuesday, March 16th, 2021 – “Reopening, Ramping Up and Returning to Work” Webinar

Click to Watch Seminar video


Tuesday, February 23rd, 2021 – Leading Through a Pandemic “The World has Fundamentally Changed”

Click to Watch Seminar video


Wednesday, January 20, 2021 – Trends in Labor Law: 2021 Employment Law Update!

Click to Watch Webinar video


Tuesday December 1st, 2020 – COVID-19: The Moving Target of Compliance:

Click to Watch Webinar video


Friday July 17, 2020  – RESTAURANT  PROTOCOLS & CUSTOMER SERVICE TRAINING: All Employees

 Click to watch Webinar video

If you participated in this webinar, click here for the Certificate of Participation


Monday June 29th, 2020:  – “RESTAURANT STATE PROTOCOLS”, EMPLOYEE TRAINING
& CUSTOMER SERVICE: All Employees

Click to watch Webinar video

 If you participated in this webinar, click here for the Certificate of Participation


Wednesday June 24, 2020:  – LODGING STATE PROTOCOLS & CUSTOMER SERVICE TRAINING: All Employees

Click to watch Webinar video

If you participated in this webinar, click here for the Certificate of Participation

Webinar Documents (pdf):


Friday June 12, 2020: “LODGING STATE PROTOCOLS, EMPLOYEE TRAINING & CUSTOMER SERVICE”: Train the Trainer program

Click to watch Webinar video

If you participated in this webinar, click here for the Certificate of Participation

Webinar Documents (pdf):


Friday June 5th, 2020:  “RESTAURANT STATE PROTOCOLS, EMPLOYEE TRAINING & CUSTOMER SERVICE”: Train the Trainer program

Click to watch Webinar video

 If you participated in this webinar, click here for the Certificate of Participation

Webinar Documents (pdf):


May 28, 2020: Employment & Legal Considerations, Jeanine DeBacker Partner McPharlin Sprinkles & Thomas LLP San Jose, CA: 

Click to watch Webinar video